Information
Important Links
TCPA
The Telephone Consumer Protection Act (TCPA) is the primary federal law governing the regulation of telephone solicitations. There are numerous requirements that telemarketers must adhere to, such as:
- No calls made between the hours of 8:00 AM and 9:00 PM local time.
- No calls to individuals on the DNCR, unless the recipient has consented to being contacted, the caller is a non-profit, or several other exceptions listed on the TCPA.
- The caller must provide their name, company name, and a telephone number or address which can be used to contact them again.
This is not an exhaustive list of all requirements and exceptions under the TCPA. To learn more, you can check out the entirety of the TCPA under Important Links.
Important Links
DNCR
The first step in stopping spam is to check if you are listed on the Do Not Call Registry (DNCR). The DNCR is a list of phone numbers for individuals who have requested that telemarketers not contact them. Certain callers are required by federal law to respect this. Registration does not expire. If you have previously registered your number, there is no need to register again.
Figure Out Who They Are
You should never try to “lure” telemarketers into calling you, but neither should you shy away from telemarketer calls that violate the TCPA. The next step in stopping spam is to disable your spam filters and answer the phone. This is the best way to gather evidence of the spammers identity.
Three good forms of proof are: (1) company name; (2) phone number; and the best (3) website. You want to try and acquire this info without giving the spammer consent to contact you in the future. So maybe something like, “I’m busy and can’t talk right now, do you have a website I could check out?”.
Report the Call or Text
Once you’ve gathered sufficient proof, you can pursue the spammers yourself or submit your proof to us, and we will pay you $100 per call or text we are able to collect a penalty on. Just click the “Report Call or Text” button, answer our questionnaire, and upload any relevant screenshots. You’ll receive a confirmation email once your materials are received and we’ll provide updates along the way.
Disclaimer
Robo Robin Hood does NOT provide legal advice and is NOT a law firm. Although we go to great lengths to make sure our information is accurate and useful, we recommend you consult a lawyer if you want legal advice. No attorney-client or confidential relationship exists or will be formed between you and Robo Robin Hood or any of our representatives.